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Sarah Norris – The Baby Detective

One to One Parent Coaching with Sarah

Insight, confidence, support.

Get the practical help you need.

Helping You With

I can offer immediate and effective help via phone and video link, and can give you step by step guidance and support with:

  • Breastfeeding, Formula feeding and Combination feeding
  • Reading your baby so you understand what they are telling you
  • Improving baby’s sleeping habits
  • Learning to recognise and deal with wind/burping
  • Finding the right routine to help you rest and cope
  • Problem solving and troubleshooting
  • Integrating your new baby with your older children’s needs
  • Becoming confident enough to cope, relax, and enjoy your new baby

Helping You Become a Better Parent with Personalised Coaching

Do you want to become a more confident and competent parent, but don’t know where to start ?


You’ve done the antenatal classes, but you still have so many unanswered questions.


You’ve read books, but they all tell you something different.


You have heard so many conflicting opinions that you don’t know who to believe.

If this is you, wouldn’t you like someone to guide you through the confusion, someone who is non biased and non judgemental, and someone who will tailor their advice to you, your situation, and your baby?

This is what personal parenting coaching is all about…this is what I do.

How I Can Help


30 Minute Phone/Video Call


This is your chance to talk through anything that is worrying you, or that you are struggling with.

Whether that is help with something tangible, like feeding, sleeping, winding, routines, weaning, hygiene, illness etc, or  with emotions, anxiety, isolation or depression…this is your chance to get the help and support you need.

You can book a one off, or a series of calls…this isn’t set in stone, tell me what you need and I’ll figure out a package for you.

I know that things are crazy at the moment, but there is absolutely no reason why you can become confident, competent, and really enjoy your baby.

You don’t have to do this alone.

60 Minute Phone/Video Call


This is similar to the 30 minute call, but is ideal for more serious or complicated concerns.

You can use these as a one off problem solver, or you could use them as a virtual booking by having one or more calls spread out over a few days, or alternate days, or whenever you like.

This would help you get settled after your birth, get in to a good routine, get feeding and good sleep habits established, and give you the confidence you need.

I can supervise feeds via the video, teach you how to wind and swaddle, leave you to practice overnight, then the next day, review how things were going. 

Let me help get you off to a good start.

Problem Solving and Progress Package


A 1hr phone  Skype or Zoom call, to discuss whatever problem you are experiencing during which we will figure out what is going wrong, and how to fix it. 

To help you implement your action plan, there will be a further 60 min call, along with unlimited text and email support for a month. 

Suitable for sleep problems, feeding difficulties, routine questions, confidence issues, pregnancy preparations…I can even give a feeding, swaddling and winding/burping demonstration over Skype or Zoom.

For those worried about coping without a support network at the moment, if you book this in the first 2 weeks after the birth, it is also an excellent way to get you off to a good start, with good feeding and sleeping habits right from the beginning.

More Information about the Problem Solving and Progress Package
This is one of my most popular options because it is quick and easy, and usually available within a few days so you don’t have to wait. Once you have booked, I will invite you to write down what is going on, or ask you to keep a diary for a couple of days if you don’t have the information recorded.
During the consultation call we will use my problem solving technique to Assess, Investigate and Modify, which, more simply put, is to see what is really happening, figure out why, and then fix it.
We will work through it all together so you understand the process and will be able to apply the same process to future problems. Sometimes, in the middle of the problem it can be difficult to see things clearly, so my objective presence can help identify exactly what is going on.
When we move on to understanding why things are going wrong, we will explore the factors that commonly affect babies, such as their own biology, their environment, and their basic temperament which is present from birth. These factors interact to create certain behaviour patterns, and by working through this, you will learn to read your baby, and be able to understand what they are trying to tell you. If your problem is confidence or anxiety, the focus will be more on you, but the principles are the same.
Using this information we will work together to find the best solution for you, your baby and your family because your own situation is as unique as your baby’s which is why ‘one size fits all’ solutions can be ineffective, and sometimes damaging. Once we have devised a plan of action I ensure that you are 100% confident in implementing it yourself by talking you through the process in detail, and providing you with any further information you might need e.g sleep training or feeding methods.
After the call I will give you a recording of our session and write you an email summarising our conversation, usually the same day, but definitely within 24hrs. The unlimited support starts as soon as the call ends so you can email or text any questions or concerns you might have at any time.
Most clients update me regularly (sometimes several times a day, which is fine), and we can then discuss how things are going, celebrate successes, and tweak anything that isn’t working. This way we keep in touch and work together until the problem is solved.
Included in the months support is another phone call of 60 minutes (or 2 x 30 mins), which you can use anytime you feel it would be easier to be able to talk something through or just to get moral support. This package can also be used to help advance planning of a family, social or medical event, and to help cope both during and after an emergency situation.
I have used this Problem Solving and Progress Package very successfully to help with problems with sleeping, daytime naps, routines e.g siblings school runs/activities, reflux management, colic, baby and family illness, travel (holidays abroad), breast, formula and combi feeding, winding/burping, weaning, PND and Anxiety, sudden hospitalisation of mum, lack of confidence, and returning to work, so it really is a powerful and effective tool. If you have any questions, or aren’t sure if it is the right option for you, please get in touch via the contact page, or by email x

How it Works

After you’ve booked your call, you will be invited to email me with details of your situation and what you need help with.


On our call, via Zoom or Skype, we’ll talk through your problems, discuss solutions and create a step-by-step plan for you to implement.

You will also get any live demos you need for feeding, winding, swaddling etc. on the call, and afterwards you’ll get a recording so you don’t need to worry about taking notes.

If you feel you need ongoing support you can book more calls, or a series of calls, or book my Problem Solving and Progress Package which gives you 2 calls, plus unlimited follow up for a month.

I’m Sarah Norris, a Baby Care Consultant and Parenting Coach

My work has taken me all around the world, and has allowed me to work with many wonderful and interesting families, including celebrity parents such as Sienna Miller, Jade Parfitt, James and Jessica Purefoy and several member of the Guiness family.

I have spent over twenty five years, often working 24 hours, 6 days a week, supporting hundreds of  families with new or young babies aged from newborn to 12 months old, and often helping with their toddlers and older children.

I see my job as making myself totally dispensable by the time I leave, I’m not just there to help parents…I’m there to educate and empower them to the point where they no longer need me.


We employed Sarah Norris from when our youngest son was a week old on and off until he was 7 months. She is wonderful.

Sarah was able to fit into our busy and noisy family really well. She immediately got Walter into a routine that felt totally natural and unforced and that he thrived on.

Sarah has brilliant winding techniques. Walter was a windy baby and she was so patient at getting the bubbles out. It made him much calmer and more relaxed than he could have been otherwise. Sarah’s swaddling was a revelation. I can’t believe that I only discovered it on my fourth child. Swaddling was just brilliant for Walter and really helped him sleep for longer stretches.

Sarah was lovely with our other children (7,6,4) & they are very fond of her. She was very good at including them with their new brother, helping them to hold him while making sure he was protected.

Sarah travelled with us to Ireland twice and London many times, she came to three weddings and two funerals while Walter was only weeks old & also came with me to pony club camp where she had to juggle leading ponies with winding Walter.

She is a team player, she did her job with Walter very professionally and also contributed by helping out with various other thing from picking black currants, linking sausages, potting jam & reading to the older children to name some of the activities she helped with.

Sarah is a baby expert and she comes with my highest recommendation.

Diana Guinness

I have worked with several maternity nurses over the past few years, and I can say without hesitation that Sarah is the cream of the crop.

To begin with, Sarah is extremely experienced and talented at her job. I contacted her in a state of desperation after by baby son had regressed significantly on his sleep training and feeding. We had been traveling throughout the summer, and he was totally disorientated and unsettled. Within a couple of days of starting with us, Sarah already had him sleeping through the night. She very quickly managed to get the measure of his personality and individual needs. By the end of our month together she had taught me how to understand my baby and the ways in which he was communicating with me. When it was time for her to leave, I once again felt confident and capable.

Secondly, she is incredibly professional. The best example I can give is when the en-suite bathroom where she was staying flooded over night, and the room needed to be completely cleaned and disinfected. Despite having to cope with soaking carpets and misplaced furniture for the best part of a week, Sarah made no issue of this and carried on with her job without any complaint. She is always practical and adaptable, no matter the situation she is faced with.

Finally, it is worth mentioning that she is a very intellectual and interesting person to spend time with. She has written her own book, is part of several support groups for mothers, and has inspiring aspirations to reform the way mothers and babies are cared for in this country. It is often overlooked when employing a maternity nurse, that you will be spending a lot of time with the individual in a very intimate setting. The fact that I got to spend this time with someone so interesting and with so much passion in her beliefs was a delight.

Sarah has been an enormous asset to our family, and we can’t wait to invite her back if and when our family continues to grow!


The first time I met Sarah was when she was doing some emergency work for close friends, I knew then that she was who I wanted by my side when the day would come that I would have my own baby. We interviewed a few other maternity nurses, but we knew Sarah would be just the person to help us through this amazing adventure we were about to begin.

Sarah arrived at our house a few hours after coming home from hospital with our son and instantly we felt in good hands. Throughout the following five weeks my husband, myself, and Sarah became a team and together she helped us learn about our baby; what things worked and what didn’t, how to swaddle, how to sterilise, how to prepare to go out for the day with our baby, figuring out what routine worked best for our son, the list goes on and on. She taught us to listen to what our baby was telling us and how to decipher his code. My husband would sit and question Sarah every night for about an hour and she patiently sat with him and answered every single question. Never once was she disapproving, judgmental or overbearing.

When thinking of bringing someone to live in our home we were a bit anxious about living in close quarters with a virtual stranger, however are fears quickly dissipated; In fact, we found that actually we spent much of our time in Sarah’s room chatting and learning. When finding out we were pregnant with number 2 Sarah was our first phone call, as we couldn’t imagine going through this again without her by our side. Again, Sarah arrived not long after coming home from hospital. When I saw her I smiled, gave her a hug and said “I’m so happy you’re here” and turned and went to bed knowing that my brand new baby was in the best hands imaginable.

I still call Sarah for advice when I’m stuck and use what she has taught me every day as well as pass on the knowledge to friends when they are having difficulty deciphering their babies. Sarah has become a member of our family and I will be forever grateful to her for helping make our introduction into the world of babies as amazing as it has been.

Jaime and Johnny Cohen

The Baby Detective

by Sarah Norris

After caring for my daughter myself for the first 3 months, Sarah came to help when I returned to filming. Her experience, insight and problem solving skills were invaluable, and ensured that everyones’s needs were met.

Sienna Miller

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